"No Worry Online Purchase" Terms & Conditions

Thank you for your interest in purchasing with Portside Interiors.

A representative from Portside Interiors will follow up with you after your purchase is made. We will let you know what timelines to expect, and if there are any delays for items that are not instock, or if items are arriving on separate shipments. At this time of discussion, if the timeline is too long for you and does not meet your timeline requirements, "No worries" We can cancel the payment on your order and not proceed.

If you have any questions, concerns or hesitations with an item we recommend calling the store to discuss and address your concerns before ordering. Our team knows furniture and we love it! We can gladly assist with questions regarding size, colour, quality and comfort. When possible we can send additional images via email or text to help with your decision making.

Please note that some items are considered "special order" or "custom orders" This type of item is considered a FINAL SALE and would not be returnable for a refund. Our goal is to ensure you have a positive experience and our sales team is happy to assist with mitigating any problems before they occur and help you through the process.

Delivery options are definitely available for out of town shipments.  For any shipments outside of the Greater Vancouver/Fraser Valley we may need to seek a quote and timeline availability for such service. This will need to be assessed per situation and location. 

Thank you!

The Portside Team.